Betmica Terms and Conditions

Welcome to Betmica Casino. These Terms and Conditions govern your use of our website, games, and services. By creating an account with us, you agree to be bound by these terms in full. We encourage you to read this document carefully before using our platform, as it outlines your rights and obligations as a player at Betmica Casino.

1. Operator and Licensing Information

Our casino is owned and operated by Win Top Ltd, a company registered under the laws of the Autonomous Island of Anjouan, Union of Comoros, with registration number 16122, located at Hamchako, Mutsamudu, Autonomous Island of Anjouan, Union of Comoros. Our independent representative and payment operator is Winstrax Ltd, registration number HE 479794, based at 59 Agiou Gennadiou, Flat/Office 103, 2054, Nicosia, Cyprus. We operate under licence No. ALSI-202509029-FI1 issued by the Anjouan Gaming Authority. At Betmica Casino, we are committed to operating transparently and in accordance with all applicable gaming regulations.

2. Eligibility and Target Markets

Our services are available to players in Canada, the United Kingdom, Switzerland, Australia, New Zealand, and France. You must be of legal gambling age in your jurisdiction to register an account with us. We reserve the right to request proof of age and identity at any time, and we may restrict or close accounts belonging to players from restricted territories. Our platform supports English and French localizations to serve our international audience.

2.1 Account Registration

When you register at Betmica, we require accurate and truthful personal information. You agree that you will not create multiple accounts, and we reserve the right to suspend any account found to violate this rule. Our team actively monitors registrations to maintain fairness across all players using Betmica Casino.

3. Deposits, Withdrawals, and Currencies

We accept GBP, EUR, CHF, CAD, AUD, NZD, and USD, as well as cryptocurrencies including USDT (TRC-20 and ERC-20), USDC, Bitcoin, Bitcoin Cash, Ethereum, Litecoin, Dogecoin, Solana, and Tron. The minimum deposit is C$30 on every method, rising to C$50 to activate our Casino Welcome Pack. Withdrawals start from C$80 on every method we support.

• Interac, Apple Pay, Google Pay, Visa and Mastercard: C$30 - C$1,600 per deposit
• Crypto deposits: C$30 - C$15,000 each
• Interac e-Transfer and Interac withdrawals: C$80 - C$800
• Bank transfer withdrawals: C$80 - C$7,500
• Crypto withdrawals: C$80 - C$15,000 each

Our withdrawal limits also depend on your VIP level, ranging from EUR 7,000 at Bronze up to EUR 30,000 at Obsidian. We require successful KYC verification before any payout is processed and before you can participate in our VIP programme.

4. Bonuses and Promotions

Our Casino Welcome Pack offers 570% up to $11,400 plus 270 free spins across your first five real money deposits. Full details of each deposit match and corresponding free spins are available on our promotions page. We also offer a Crypto Welcome Bonus, a Sport Welcome Pack, and other promotional offers including WinStreak, Cases, and the Premium Shop. All bonuses at Betmica Casino are subject to a 40x wagering requirement on bonus funds and free spin winnings, to be completed within 7 days.

4.1 Bonus Restrictions

We apply a maximum bet limit of 5 EUR/GBP/CHF, 8 CAD, 9 AUD, or 10 NZD while any bonus is active. Maximum withdrawal from welcome bonus winnings is capped at 10 times the bonus received, and winnings from free spins are capped at 2 times the amount won, subject to maximum limits of 1,000 GBP/EUR/CHF, 1,600 CAD, 1,700 AUD, and 2,000 NZD. If you submit a withdrawal request before or during an active bonus, we reserve the right to forfeit the bonus and any associated winnings in full.

5. VIP Programme and Loyalty Rewards

Our VIP Program includes 17 levels, from Bronze 1 through Obsidian. We award a level once you meet the required thresholds for lifetime deposits, Gems earned from deposits, and Stars earned from wagering simultaneously. Once eligible, you must press Level Up to claim your new tier. We never downgrade levels due to inactivity. Our cashback ranges from 3% to 40% of net loss, and rakeback ranges from 5% to 60% of operator net revenue, both paid daily at 00:00 UTC. The VIP programme at Betmica is open only to accounts that have successfully completed KYC verification.

6. Games and Fair Play

We offer over 6,000 games from leading providers including Hacksaw Gaming, BGaming, Playtech, Yggdrasil, Pragmatic-style studios, and many more listed on our games page. Our live casino features providers such as Winfinity, BetGames, and OneTouch. We are committed to fair play and use certified random number generators across our slots, roulette, blackjack, and live dealer titles. Our jackpot games contribute to a prize pool of EUR 1,000,000, and we run regular tournaments with prize pools up to EUR 600,000.

7. Responsible Gambling

We at Betmica are committed to promoting responsible gambling. You may request deposit limits, self-exclusion, or a cooling-off period at any time by contacting our support team. We encourage all players to gamble responsibly and to treat gaming as entertainment rather than a source of income.

8. Account Security and Verification

We require KYC verification before processing any withdrawal and before VIP programme participation. You are responsible for maintaining the confidentiality of your login credentials. If you suspect unauthorized access to your account, you must notify us immediately through our support channels. Our security team can be reached at [email protected].

9. Customer Support

Our support team is available 24/7 via live chat and contact form. We provide customer support in English, and you can also reach us by email at [email protected] for any account, payment, or bonus-related queries at Betmica Casino.

10. Limitation of Liability

We provide our services on an "as is" basis and do not guarantee uninterrupted access to our platform. We shall not be liable for any losses arising from technical errors, internet connectivity issues, or circumstances beyond our reasonable control. Our processing times, including cashout times, are estimates and not guarantees, and may vary depending on your VIP level and chosen payment method.

11. Changes to These Terms

We reserve the right to amend these Terms and Conditions at any time. Any changes will be published on our website, and your continued use of Betmica Casino after such changes constitutes your acceptance of the updated terms. We recommend reviewing this page periodically to stay informed of any updates.

12. Governing Law

These terms are governed by the laws applicable to our licence issued by the Anjouan Gaming Authority. By using our services, you agree that any disputes will be resolved in accordance with this licensing framework. If you have any questions about these Terms and Conditions, please contact our support team before continuing to use Betmica Casino.